Online Work Order Suite (OWOS): Lite Edition for ASP 3.20 - OnlineTechTools.com

Online Work Order Suite: Lite Edition for ASP 3.20

Lite Edition
1 yr. Support - $150.00

Lite Edition
No Support - $100.00


Other forms of payment

Make your life easier with Online Work Order Suite (OWOS) Lite, the simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.

Highlights

  • Requirements - Find out what you need to get up and running.
  • Features - Get a feature-by-feature roundup of all that's new.
  • Online Demo - Experience the smarter way to work.
  • How to Buy - Ready to order? Here's how.

Requirements

Pentium processor or higher
Microsoft Windows Server 2000 or higher
IIS
512MB of RAM
10 MB of available hard-disk space

Features

    Data Checking/Validation

    Work orders submitted by users is checked for validation

    • Data Validation (Users have the chance to make corrections and be told they have made an error while filling out the request)
    • Error Checking (Fields are checked for the correct data type and length)

    Multiple Table Views

    Users can view data in many different formats and get specific data depending on requests

    • Work Order Status View (Queue, New, In Progress, and Completed)
    • Modify Work Orders (Work orders once submitted can be easily edited and deleted)
    • Quick View (Each work order can be quickly viewed in a web friendly format)

    Email Notification

    Technicians and users are notified via email when changes to their work orders occur.

    • New Work Orders (Mailed with details to the user that made the request and specified technicians)
    • Completed Work Orders (Mailed with a web link to the user that made the request and specified technicians)
    • Alert Priority Work Orders (Mailed to all technicians with an urgent status marking on the email)
    • Deleted Work Orders (Mailed to specified technicians)
    • Updated Work Orders (No email is sent)
    Reports

    Printer friendly reports allow you to view Queue, New, In Progress, and Completed.

    Search

    All fields or individual fields are fully searchable.

    Statistics

    Full statistics by Building, Technician, Computer, Room, Status.

Other Forms of Payment

E-mail, fax (734-902-6180) or send a check/PO to us:

OnlineTechTools.com
3401 S. Crestview Dr.
Columbia, MO 65203

Support

Includes 24/7 email support. Additional year of updates/support is 25% of initial purchase.

Change Log

3.20
  • - Fixed XSS Vulnerability
3.10
  • - Fixed SQL Injection Vulnerability (CAN-2005-3852)
  • + Added additional security hardening to protect against SQL Injection and XSS
  • + Added EmailAllTechnicians setting to allow all technicians to be notified of a new work order regardless if it was a high priority.
  • + Refreshed graphics
3.00
  • = Rewrote all scripts to bring up to speed with the professional version.
  • + Added javascript validation to lessen the hits on the server. Server-side validation is till turned on in case a browser has javascript turned off.
  • = Removed the verification script. This was causing more problems than it was solving.
  • = Renamed various files and moved into a directory structure for consistency with Professional version
  • + Added form focus on all forms.
  • + Added a new filter function on the view page.
  • = Removed image buttons and replaced with regular buttons (increased speed etc)
  • + Added icons to let users know where they are in the system.
  • + Added directional sorting. If you want the opposite direction just click on the sort again.
  • + Added debugging function.
  • = Did a lot of asp/html clean up. I've learned a lot since my last release!
2.01
  • Fixed a bug in completed statistics
2.00
  • Initial release