OnlineTechTools was created by myself, Shahn Hogan, in the summer of 2002. OnlineTechTools has no mission statement, headquarters, board meetings, or human resources department.

OnlineTechTools is a single person working to write and release quality web-based software for schools and small businesses.

I currently work full time as a Web Developer. In my spare time I write web-based software to meet the needs of schools and small businesses all across the world. Many school districts, colleges, and universities have incorporated my web-based software into their help desk process across the United States and beyond. This has helped my customers reduce support costs as well as improve communication between customers, faculty, and staff. Businesses spanning the globe have purchased and are currently utilizing my software.